MAN ES’ Remote PrimeServ Assist Services for a paper recycler in Mexico
PrimeServ Assist has now been able to secure Pronal as one of its first commercial customers for ‘write access’. Also, Samsung Heavy Industries (SHI) has confirmed an order for 10 × 8G95ME-GI10.5 engines in connection with the building of 10 × 15,000-teu containerships for Seaspan Corporation.
Let’s talk about after-sales. MAN ES’ PrimeServ Assist, the remote-service solution developed by MAN PrimeServ, will be employed by Productora Nacional de Papel (Pronal), a Mexican paper recycler that produces craft paper and whose mill is powered by an MAN 20V35/44G engine.
PrimeServ Assist has now been able to secure Pronal as one of its first commercial customers for ‘write access’. This enables MAN PrimeServ superintendents to adapt parameters in the engine’s control-system remotely and actively intervene where necessary. Ultimately, this access is controlled by the customer and secured against unauthorised intervention.
MAN ES’ PrimeServ Assist helps facing travel restrictions
Located over 416 km north-west of Mexico City, a service call to Pronal’s mill by MAN Energy Solutions personnel would typically have required a 5-hour journey by vehicle through local roads. The new arrangement saves travel and service costs, helps to increase the uptime of the power plant, and continues the optimal customer-care even during a time of pandemic travel-restrictions.
«Remote write access will radically change our service business and offers enormous potential for cost and time savings, as well as new business models. In these times of rapidly growing digitisation, the services we offer and the way we communicate with customers are changing fundamentally», said Michael Filous, Vice President and Head of PrimeServ O&M.
Order confirmed by Samsung Heavy Industries
Samsung Heavy Industries (SHI) has confirmed an order for 10 × 8G95ME-GI10.5 engines in connection with the building of 10 × 15,000-teu containerships for Seaspan Corporation. The vessels are scheduled for delivery in the first half of 2023, and will immediately after begin 12-year charters for ZIM Lines – the international shipping group – serving the US East Coast trade.
The ME-GI (Gas Injection) engines will come with a newly introduced PVU (Pump Vaporizer Unit), which ensures an optimal integration between the engine and LNG-supply system.
