customer service Archives - Powertrain International

Latest articles

Three members of Yanmar America’s customer service team have been awarded for their outstanding results at the Yanmar Global Customer Service Awards at the Portopia Hotel in Kobe, Japan, on March 10. Emily Kinney, Brad Krueger, and David Long were recognized for their exceptional contributions to th...

The choice made by FPT Industrial to change the name from Aftermarket Solutions to Customer Service embodies the new approach, in which services are not simply an extra. We talk about it with Sergio Carpentiere, Head of Customer Service of FPT.

Highlights

In a world premiere at Middle East Energy 2025, Moteurs Baudouin will introduce the highest-rated genset available for critical backup power, unprecedented power rating exceeding 6 MVA.

The two-track strategy allows the Dellorto group to extend and customise its expertise in EGR, throttle bodies, power units, BMS and batteries from motorbikes to off-highway applications with long-life requirements

Hyundai G2 and DX. Doosan Infracore’s G2 series made its first DIESEL International cover at bauma 2013. Twelve years after, at bauma 2025, DIESEL has since become POWERTRAIN and Doosan has become HD Hyundai Infracore. The DX series, crowned DotY 2025, marks a new milestone. But what does it have ...

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
PHPSESSID	session	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
bscookie	1 year	LinkedIn sets this cookie to store performed actions on the website.
lang	session	LinkedIn sets this cookie to remember a user's language setting.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__sharethis_cookie_test__	session	ShareThis sets this cookie to track which pages are being shared and by whom.

Cookie	Duration	Description
_uetsid	1 day	Bing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvid	1 year 24 days	Bing Ads sets this cookie to engage with a user that has previously visited the website.

Cookie	Duration	Description
advanced_ads_page_impressions	10 years	This cookie is set by the Advanced Ads. This cookie is used to measure the number of previous page impressions.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_27868640_1	2 hours	Set by Google to distinguish users.
_gat_UA-117121979-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_ga_C5NW3HRZCQ	2 years	This cookie is installed by Google Analytics.
_ga_EPNXRXEESF	2 years	This cookie is installed by Google Analytics.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Cookie	Duration	Description
advanced_ads_browser_width	1 month	This cookie is set by Advanced ads plugin.This cookie is used to measure and store the user browser width for adverts.
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
MUID	1 year 24 days	Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
__Host-GAPS	2 years	This cookie allows the website to identify a user and provide enhanced functionality and personalisation.

customer service

Latest articles

Yanmar America receives Global Customer Service Awards

FPT Customer Service

Highlights

Moteurs Baudouin to showcase world’s most powerful 6+ MVA genset at Middle East Energy 2025

Dellorto two-track strategy

HD Hyundai Infracore from G2 compact engines to DOTY 2025 DX Series